Custom Software Development
It helps SMEs overcome business challenges by developing customised software solutions that integrate different business processes into one.
What We Do?
In 2020, paper-based task automation is the new norm and more and more companies are recognising it as the path to more efficient business processes. We are passionate about creating bespoke software solutions to help SMEs streamline their workflows, improve accessibility to relevant tools and enhance the overall experience for employees and customers. We use our expertise to deliver high-impact solutions tailored to your needs, while also being cost-effective.
We received Clutch Leader Award for Top B2B Companies in Australia!
Each year, Clutch selects Australia's top B2B service providers (developers and IT services) based on proven client reviews, market presence, project scope execution and ability to deliver results. And this year, we were named Australia's Best B2B Company for 2021 and 2022.

How we turned Demurrage Solutions' annoying bureaucracy into a mobile-first company

Demurrage Solutions – Job scheduling and management software

Your Mob - Helping platform for effective engagement with Indigenous Australians.

Your Mob – Communication platform

Employee Portal - Helping NQ Dry Tropics from too many CMS to managed, integrated and assembled one content hub.

NQ Dry Tropics – Employee Intranet Portal

Implementing our new digital platform Canefields Clubhouse lowering their operational cost while also increasing their productivity.

Canefields Clubhouse-Custom Software for NDIS Service Providers

The implementation of our web-based solution has transformed McPhee Freight into a highly streamlined, fully digital organsiation.

McPhee Freight – Transport Management Software

Our Software Development Process
One of the most frequently asked questions when working on software development is how we work on a project. Your project and your requirements are unique, and so is our coding. However, we usually use the following 6 steps for all software projects, big or small.

What our clients say
One of the most important things about working with DOUGLAS IT is that they take the time to listen carefully to our needs. It can be difficult for non-technical people to communicate with people in the industry, and the DOUGLAS IT team made us feel comfortable enough to ask all the questions we needed, even if they might be basic. The end result is also a huge improvement over our previous database. Communication is key and we are grateful for the patience and commitment of the DOUGLAS IT team.
Delivering Intelligent, cost-effective, custom software solutions for companies.